What does "Operations" mean to you?

Here at TouchPoint Orange, we refer to operations as the people, management, and processes around creating product (and service) value. So whether you have thousands of products (and/or services), one product (or service), or you are the product (or service), we will help it prosper by improving the Operations Building Block.

Which People, Problems, and Solutions resonate with you?
Operations Story

How are you focusing your human effort toward a single purpose to improve your product/service performance? Increasing efficiency within your organization and maximizing profitability is a challenge. Planning and managing processes to impact your profits is critical to our digital product strategy at TouchPoint Orange.

How can I find more efficiency in my processes to deliver product/service value?

How can I elevate my operating model to deliver more product/service value?

How can I find the people I need with the capabilities I need to deliver more product/service value?

D-I-Y

The Do-It-Yourself Operations mindset is all about the How To's, Learning, and doing it themselves. I want a strategic roadmap to follow. Don't worry. We got you!

Checklist How To
01

Make clear goals with someone that has done it (we can help with this).

02

Line up the steps to get there (we love steps).

03

Find a mentor (that's us) to model.

How can we find more efficiency in my processes to deliver product/service value?

How can we elevate my operating model to deliver more product/service value?

How can we find the people I need with the capabilities I need to deliver more product/service value?

Lifelong Learner

A lifelong learner of Operations is a little too busy to do it all. I want to be involved but not own the strategy and delivery without a partner.

How can you find more efficiency in my processes to deliver product/service value?

How can you elevate my operating model to deliver more product/service value?

How can you find the people I need with the capabilities I need to deliver more product/service value?

Ultra Busy

Operations for the ultra-busy is simple; keep me updated on your progress and stay on time and budget.

“I know what I
want, I just need
somebody I can
trust
to do it”

D-I-Y

The Do-It-Yourself Operations mindset is all about the How To's, Learning, and doing it themselves. I want a strategic roadmap to follow. Don't worry. We got you!

Lifelong Learner

A lifelong learner of Operations is a little too busy to do it all. I want to be involved but not own the strategy and delivery without a partner.

Ultra Busy

Operations for the ultra-busy is simple; keep me updated on your progress and stay on time and budget.

How can I find more efficiency in my processes to deliver product/service value?

How can we find more efficiency in my processes to deliver product/service value?

How can you find more efficiency in my processes to deliver product/service value?

How can I elevate my operating model to deliver more product/service value?

How can we elevate my operating model to deliver more product/service value?

How can you elevate my operating model to deliver more product/service value?

How can I find the people I need with the capabilities I need to deliver more product/service value?

How can we find the people I need with the capabilities I need to deliver more product/service value?

How can you find the people I need with the capabilities I need to deliver more product/service value?

I Love A Checklist
01

Make clear goals with someone that has done it (we can help with this).

02

Line up the steps to get there (we love steps).

03

Find a mentor (that's us) to model.

“I know what I
want, I just need
somebody I can
trust
to do it”

Operations Story

How are you focusing your human effort toward a single purpose to improve your product/service performance? Increasing efficiency within your organization and maximizing profitability is a challenge. Planning and managing processes to impact your profits is critical to our digital product strategy at TouchPoint Orange.

The 9 Facets of Product Design
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